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Terms and Conditions

Payment can be made over the internet with a credit/debit card, via PayPal, or by cheque.

We endeavour to dispatch all orders within one working day, but please note we don’t usually work weekends. Second Class delivery generally takes 3 or 4 working days to arrive, whereas First Class delivery should arrive within 2 or 3 days.  However, the actual delivery time is outside our control once the parcel has been posted.

The prices shown include VAT at the prevailing rate for sales within the UK. For sales outside the UK the prices shown still apply but they don’t include a tax element, and no tax is charged.

Credit/debit card processing is handled securely by Braintree Payments, an independent Payment Service Provider. This means that we never actually see your credit/debit card data ourselves – it goes direct from you to Braintree Payments via a secure link, and then from there to the bank.

Your personal details will only be used by us to fulfill your order and will not be disclosed to third parties, other than as part of the order fulfillment process.

Under the Consumer Protection (Distance Selling) Regulations 2000 (SI 2334/2000), you have the right to cancel your order after the receipt of the goods and to return the goods purchased from this site for a refund subject to the following conditions:

– You must inform us by email, post or fax within 7 days of receiving the goods of your intention to return them.

– The goods should be returned in their original packaging, unused, in an undamaged condition suitable for resale. You are responsible for the goods until they arrive back safely, so you may want to consider using a postal service that includes insurance for the goods you are returning.

– You must pay the carriage cost of returning the goods.

– The goods must be returned within 30 days of receipt.

Note: The above Terms and Conditions do not affect your statutory rights.